Privacy Policy

When you provide information through OurKidsASD.com (“our Site”), your privacy is respected. All visits to our Site and all information provided or collected are subject to this Privacy Policy.

1. Personally Identifiable Information

We do not collect personally identifiable information about you unless you specifically provide it. If you complete a user registration form, online survey, purchase, or sign up for marketing communications, you may be asked to provide information such as your name, contact details, delivery and billing addresses, or payment information.

By submitting personally identifiable information, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. If you prefer not to share this information, please do not provide it.

a. Opt-In Email

If you “opt in,” the information you provide may be used to send newsletters, surveys, or product and event updates. You can withdraw your consent at any time (see Section 10).

b. Service Email

If you provide contact information, we may send you service-related communications (e.g., order confirmations, customer service notices). These are not promotional and cannot be opted out of.

c. Use by Affiliates

Your information may be shared with our affiliates for the same purposes described in this Privacy Policy.

d. Non-Disclosure to Third Parties

We do not sell or rent your personal information to non-affiliated third parties for marketing.

e. Fraud Protection and Legal Compliance

We may disclose information if required by law, regulation, legal process, or governmental request, or if necessary to prevent fraud or misuse.

f. Service Providers

We use third-party providers (e.g., hosting, data analysis, messaging platforms) to perform services on our behalf. They may only use your data to provide those services.

g. Business Transfers

If our business is sold or reorganized, customer information may be transferred as part of that transaction.

2. Cookies and IP Addresses

We use cookies and tracking technologies to improve user experience, analyze traffic, and recognize returning visitors. Cookies also allow us to track cart activity, including abandoned carts (see Section 11, SMS).

You can disable cookies in your browser, though some site features may not function properly.

3. Pixel Tags and Tracking Technology

Pixel tags, tracking links, and similar tools may be used to understand site usage, email engagement, and user preferences.

4. Internal Use of Information

We use collected information for internal business purposes, including analytics, marketing strategy, and service improvement.

5. Children Under 13

Our Site is not directed to children under 13, and we do not knowingly collect data from them.

6. Links to Third-Party Sites

We are not responsible for the privacy practices of third-party websites linked from our Site.

7. Security

We implement reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.

8. Notification of Changes

We may update this Privacy Policy. Changes will be posted here with an updated effective date.

9. Updating Your Information

You can request corrections or updates to your personal information by emailing us or, if registered, by logging into your account.

10. Opt-Out of Email

You may opt out of promotional emails by clicking “unsubscribe” in any message or updating your account preferences. This does not apply to service-related emails.

11. SMS Marketing and Communications

We value your privacy and the information you consent to share in relation to SMS marketing services. By providing your phone number and opting in, you agree to receive:

• Transactional texts (e.g., order updates, shipping notices).

• Marketing texts (e.g., promotions, special offers).

• Abandoned cart reminders (cookies and similar technology are used to detect when a cart has been left without checkout).

Consent: SMS opt-in is not a condition of purchase. You must provide express consent (e.g., by entering your phone number and confirming subscription).
Opt-Out: You can unsubscribe at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any text. Reply HELP for help.
Quiet Hours: We comply with applicable state and federal restrictions on message timing (e.g., no promotional texts outside of 9:00 a.m.–9:00 p.m. in your local time).
Data Sharing: SMS opt-in and consent data will not be sold or shared with third parties.
Message Frequency: Message frequency varies. Standard messaging and data rates may apply.

12. Location Tracking and Services

If we collect or use location-based information, it will be used only for purposes disclosed at the time of collection (e.g., compliance with quiet hours).

13. Comments

If you have questions or concerns about this Privacy Policy, contact us at info@ourkidsasd.com.